Become a Volunteer at Hope’ Front Door

By Janell Robinson: Executive Director

Hope’s Front Door provides an entry point to social services for members of our community who need immediate assistance and help in finding continuing assistance.

Our volunteers are the face and heart of our organization. We can’t do what we do without them! Most volunteers work during the hours that Hope’s Front Door is open to clients. Hours are: M, W, Th, & F from 10:00 – 11:45am and Mon evening from 6:30 – 8:00pm. Other volunteer roles work outside of client hours.

Client Interview Volunteer: The Client Interview Volunteer works one-on-one with Hope’s Front Door clients through our Immediate Assistance program. They listen to the client’s concerns and provide help for their urgent needs in the form of vouchers (e.g. grocery gift cards, fuel cards, bus and train passes). The Client Volunteer also provides referral information to other non-profit agencies and government organizations that can offer additional assistance.

We are in need of additional Client Interview Volunteers for our morning and evening hours. The number of days a person wishes to volunteer is flexible. Some volunteers work once or twice a month, others work 1 or 2 days each week. It is dependent on each individual’s circumstances.

Health and Wellness Assistant: The Health and Wellness Assistant works one-on-one with Hope’s Front Door clients addressing needs such as prescriptions, dental care, eye exams/eyeglasses, medical supplies and employment related transportation/uniforms/shoes. They also work with our Health & Wellness resources to link clients with health/disease information and prescription assistance programs. Health and Wellness services are only offered during our morning hours. We are in need of additional volunteers for this role to cover various mornings. A person volunteering in this capacity could also work as a Client Interview Volunteer.

Facilitator: The Facilitator handles the computer responsibilities to confirm client eligibility for service, checks in clients when needed, ensures that the information sheets are filled out, and attaches any supporting documents to the paperwork that the Client Interview Volunteer may need when working with the client. We are looking for volunteers to cover various days during our morning client hours. The volunteer should be comfortable working on a computer and pulling information from our database.

Data Entry: The Data Entry team handles entry of all the information pertaining to our clients and each of their client visits into our database. We are in need of additional volunteers who are computer savvy and would enjoy this type of work. Attention to detail and accurate typing skills are critical. This is typically a once a week opportunity and occurs outside of our client hours.

Office Help: This volunteer (or potentially volunteers) assists HFD with filing. This is a once a week role. A specific day would be determined. Hours could be during or after client hours.

In all cases, Hope’s Front Door will provide training to ensure that a volunteer feels comfortable in their role. We are also be happy to have anyone potentially interested in volunteering to come visit and talk with us during our client hours to see first-hand what we do and how our volunteers interface with our clients.

For more information call 630-322-9803

Hope’s Front Door has assisted over 1,100 children in one year

By Janell Robinson, Executive Director

In DuPage County, nearly 100,000 families struggle to get enough to eat, or the right kinds of food to eat, because they lack money or other resources. Hope’s Front Door often sees families like these at our sessions.

For Gina’s family, a Hope’s Front Door food voucher serves as a lifeline and a source of hope.

“Going to the grocery store is hell for me; it’s pure torture. It fills me with anxiety every time I pull into the store parking lot. I spend a lot of time in the grocery store deciding what to purchase on sale and putting things in my cart, but before I leave, I go back through the store pulling almost half of the items out of my shopping cart because I am scared to spend money my family may need on some other necessities or emergency. Right now, I don’t even think about taking my three kids to the grocery store with me . . . ever. It’s not that I am worried about bad behavior or them constantly asking me for things. It’s when they ask me for reasonable things, things that I think most parents can provide, like fruit, that I feel like my husband and I are failures.”

“My husband and I both experienced layoffs and are now working part-time jobs. The decreased income makes it difficult to decide how to pay every bill and what need is just going to go unmet, like food. Our decision-making was made that much more difficult when my daughter’s doctor said that the reason she was ill and missing so many days of school was because of food intolerance’s and allergies. So, we received a long list of items that my daughter, April, should avoid and items she should be eating. ”

“Hope’s Front Door saved us when April was first diagnosed. Without the food vouchers from Hope’s Front Door, I am not sure if my family would have been able to get her the alternative foods like soy and different types of flours. Hope’s Front Door not only helped us with vouchers to go to the store, but gave us information about other community resources that I did not realize could help us get the food we needed.”

“For me, Hope’s Front Door’s food vouchers are a lifeline and provide a sense that all is not hopeless. I am so tired of being anxious. I am now looking at entering Hope’s Front Door’s budgeting program and I receive the job list each week with information about their recruitment events. Hope’s Front Door is giving me the tools and contacts so that I don’t have to be so scared anymore about life for my family.”

Hope’s Front Door has seen a spike in the number of families needing food assistance. Last year, we assisted 1100 children and have seen an upswing in the number of families needing food assistance this year by an increase of 8%. We hope you will join us help families like Gina’s.

All it takes is $47.70 to provide one week’s worth of low cost meals to area children. Please consider taking part in THE #GivingTuesday Movement for $47.70 and provide nutritional meals to children in our area.

From now until November 29th, for every donation to Hope’s Front Door of $47.70 which provides a week’s worth of meals, you will be entered IN A DRAWING to win four (4) tickets to a Chicago Blackhawks’ game plus parking.

If you would like to donate in someone’s name, go to http://www.hopesfrontdoor.org, and that person will receive an acknowledgement including a poem written by Epiphany, an 11 year old client!

We hope you can help

Best HOPE campaign: Hope’s Front Door

Contributed by Janell Robinson, Executive Director of Hope’s Front Door

On her second birthday, Jill made her first visit to Hope’s Front Door. You see her mother, Teia, lost her job two months ago but has a lead on a new one through an area employment agency.  Jill and her brother, Jon, were as patient as they could be while their mom learned about Hope’s Front Door’s weekly job list and job coaches.

Jill and Jon received new donated Beanie Babies to play with as their mother explained that she was really hopeful the new job would lead to an improved life for her and her children. “Things have started to get tight and this new job could mean stability and better things for the kids; receiving the gas vouchers to go to the interview means a lot to me and my family.” Teia explained.

While the family is hopeful about the future job opportunity, they are still concerned about how to meet financial challenges occurring right now. Jon said he would be in 1st grade this fall and was excited.  Part of helping Jon maintain that enthusiasm for a new school year is making sure he has the tools needed to succeed. But with limited resources, purchasing school supplies can seem daunting. The family will be attending the READY. SET. LEARN! back to school supply giveaway at Hope’s Front Door to make sure the school year starts off on the right foot.

Life was a blur and out of focus for Kayla when she was 16 years old. But with the help from Hope’s Front Door, life became much clearer.

“I have had glasses since the fifth grade. Last year, I outgrew the prescription and they broke. My eye sight was getting blurry when I looked at things. I can see close up, but far away is a problem when looking at chalkboards or whiteboards in the front of the class,” Kayla said.

Kayla’s mom was newly separated and unemployed. So, Kayla tried to make due while her mom looked for a job that would provide insurance. They also waited for their application for Illinois’ All Kids insurance program to be approved, which could take up to 45 to 90 days. She did not want to bother her mom when she knew that money was tight in their household.

“I used to really stress about it myself. It was hard knowing my mom was worried about money and providing for us and looking for work. She’s my mom. I tried to put some of the burden on my own shoulders, so she wouldn’t have to worry. I tried wearing a pair of my mom’s old glasses and that was okay for a while. Then they broke and that was no longer an option,” she explained.

Kim, Kayla’s Mom, came into Hope’s Front Door seeking assistance in search of vouchers for her job search transportation and food for her and Kayla. Not only was she able to receive those items, but an eye exam and glasses for Kayla were provided as well!

During HFD’s Back to School Project, which runs through August, Kayla was also thrilled to have been able to receive school supplies.

“I got pens, pencils and a book bag. I used all of the paper. I at least had something to start out with for the new school year. It’s important to have folders and paper for US History and workshops. It would have been bad to start the first day having to ask another student for

So many of the children who have participated in HFD’s Back to School Project echo Kayla’s comments.

“Thanks to Hope’s Front Doors generosity Kayla, now 17 years old, can see just fine and had the necessary supplies to help her succeed in school. Last year, their investment helped over 1100 area children, kids like Kayla” said Kim.

Hope’s Front Door often acts as a “first responder” to neighbors who are facing financial and/or medical crises. They play an integral role in ensuring the well-being of individuals, families and the overall communities they support. When clients walk through the doors, they determine their immediate needs. They help them with either food, medical, dental and/or transportation vouchers, plus a clear pathway into the network of social agencies that can assist them with the long-term restructuring of their lives, by helping move them out of living a “crisis to crisis existence”.

They serve the homeless, as well as those seeking assistance in six local communities. Childhood hunger is not just something that happens in other cities or counties. One in six children living in DuPage County experiences food insecurity. Everyday Hope’s Front Door provides food vouchers to help area families have access to fresh food.  Over 72,000 live in poverty in DuPage County, once known as a fairly stable employment community, with over 27,000 living in extreme conditions.  Currently,Hope’s Front Door is seeing an 18% increase in the number of children assisted compared to last year.

As a community, we can help children like Jill, Jon and Kayla as their families experience a financial rough patch. By donating to the READY. SET. LEARN! school supply drive you can help Jon and other kids have the things needed to learn on day one.

By giving to the Best HOPE Campaign you can ensure that kids like Jill have access to basic necessities like food, transportation, medication, oral healthcare and eye exams/eye glasses. Please join us at Shanahan’s Food & Spirits (1999 75th St, Woodridge, IL 60517) to support both projects! On August 2nd we will be accepting school supplies…and 20% of the sales from your dining bill, with event flyer, will to help children through the Best HOPE Campaign!

Please join the Best HOPE Campaign to benefit area children. Now until September 30, Hope’s Front Door would like to raise $20,000 to help more than 250 children with food and school supplies as well as access to medication, dental and vision healthcare . . . even financial literacy.

Your donations will make a huge difference in the lives of our neighborhood children! 

For more information on the READY. SET. LEARN! project and Best HOPE Campaign, please visit www.hopesfrontdoor.org.