By Janell Robinson: Executive Director
Hope’s Front Door provides an entry point to social services for members of our community who need immediate assistance and help in finding continuing assistance.
Our volunteers are the face and heart of our organization. We can’t do what we do without them! Most volunteers work during the hours that Hope’s Front Door is open to clients. Hours are: M, W, Th, & F from 10:00 – 11:45am and Mon evening from 6:30 – 8:00pm. Other volunteer roles work outside of client hours.
Client Interview Volunteer: The Client Interview Volunteer works one-on-one with Hope’s Front Door clients through our Immediate Assistance program. They listen to the client’s concerns and provide help for their urgent needs in the form of vouchers (e.g. grocery gift cards, fuel cards, bus and train passes). The Client Volunteer also provides referral information to other non-profit agencies and government organizations that can offer additional assistance.
We are in need of additional Client Interview Volunteers for our morning and evening hours. The number of days a person wishes to volunteer is flexible. Some volunteers work once or twice a month, others work 1 or 2 days each week. It is dependent on each individual’s circumstances.
Health and Wellness Assistant: The Health and Wellness Assistant works one-on-one with Hope’s Front Door clients addressing needs such as prescriptions, dental care, eye exams/eyeglasses, medical supplies and employment related transportation/uniforms/shoes. They also work with our Health & Wellness resources to link clients with health/disease information and prescription assistance programs. Health and Wellness services are only offered during our morning hours. We are in need of additional volunteers for this role to cover various mornings. A person volunteering in this capacity could also work as a Client Interview Volunteer.
Facilitator: The Facilitator handles the computer responsibilities to confirm client eligibility for service, checks in clients when needed, ensures that the information sheets are filled out, and attaches any supporting documents to the paperwork that the Client Interview Volunteer may need when working with the client. We are looking for volunteers to cover various days during our morning client hours. The volunteer should be comfortable working on a computer and pulling information from our database.
Data Entry: The Data Entry team handles entry of all the information pertaining to our clients and each of their client visits into our database. We are in need of additional volunteers who are computer savvy and would enjoy this type of work. Attention to detail and accurate typing skills are critical. This is typically a once a week opportunity and occurs outside of our client hours.
Office Help: This volunteer (or potentially volunteers) assists HFD with filing. This is a once a week role. A specific day would be determined. Hours could be during or after client hours.
In all cases, Hope’s Front Door will provide training to ensure that a volunteer feels comfortable in their role. We are also be happy to have anyone potentially interested in volunteering to come visit and talk with us during our client hours to see first-hand what we do and how our volunteers interface with our clients.
For more information call 630-322-9803